Effective Date: 15.02.2025

At Digital Business ID, we strive to provide high-quality services, including mini-websites and digital business cards. However, we understand that circumstances may arise where you need to request a refund or cancel your service. Please read our Refund & Cancellation Policy carefully.

1. Cancellation Policy

• You may cancel your subscription or service request at any time by contacting our support team at info@digitalbusinessid.com.
• Cancellations made before the service has been initiated will be eligible for a full refund.
• If the service has already been initiated or completed, cancellations may not be eligible for a refund.

2. Refund Policy

• Full Refunds: If you cancel your service before we begin working on your request, you will receive a full refund.
• Partial Refunds: If a portion of the service has been completed, a partial refund may be granted at our discretion.
• No Refunds: Once the service has been fully delivered, refunds will not be provided.
• Refund requests must be submitted within [Insert Number] days from the date of purchase.

3. Refund Processing

• Approved refunds will be processed within 7 business days.
• Refunds will be credited to the original payment method used during the transaction.
• We are not responsible for any delays caused by your bank or payment provider.

4. Exceptions

• Refunds and cancellations for promotional or discounted services may not be available.
• Custom services or special requests may have different refund terms, which will be communicated at the time of purchase.

5. Contact Us

If you have any questions regarding our Refund & Cancellation Policy, please reach out to us at info@digitalbusinessid.com